Georgetown Municipal Water and Sewer Service (GMWSS) is committed to providing high quality
water and sewer services at the lowest possible cost to its customers. Water theft can
compromise this commitment. Theft of water by tampering or bypassing water meters not only
costs GMWSS thousands of dollars a year, but also imposes costs on each and every paying
customer who must bear the responsibility of paying higher rates for water that is stolen. Water
theft is a serious offense and can result in significant fines as well as criminal or civil prosecution
Any person or persons found to be taking water illegally will be charged for the time and labor
that GMWSS employees spend investigating the theft. Additional charges can include mileage,
billing of 10,000 gallons of water (minimum) usage (or more based upon the findings of the
investigation), a $30 service charge, administrative costs, and any charge for damaged materials
(Ex: meter, meter box, lid, locks, meter tub, fire hydrant, etc.). Water service will be discontinued
immediately after the theft has been discovered, and a service charge of $30.00 will be charged
to have service restored.
Customer assistance in locating illegal connections is always appreciated and encouraged. Water
theft has a negative effect on GMWSS customers. If you are aware of water theft taking place in
a property, or are suspicious that water theft may be occurring, please contact GMWSS at 502-
863-7816 during regular business hours.
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