GMWSS Leak Information
What happens when I have a leak?
- You, the customer, are responsible for repairing all leaks, service line breaks, or other problems beyond the service-connection fitting. If you have a question about responsibility, please call our office.
- GMWSS will adjust your bill if you have a water line break, provided it has been fixed and you can supply proof (i.e. a plumber’s statement) of the repair.
- You will be allowed one (1) leak adjustment per year and two (2) in a five year period.
GMWSS will not adjust high bills due to commode leaks. - GMWSS will adjust the sewer portion of your bill to your average sewer usage if you are watering new construction landscaping or filling a swimming pool. Only one month’s usage will be adjusted.
- Residential and Non-Residential Customers have separate adjustments requirements.
- A non-residential customer is defined as any customer other than a single-family residential customer including but not limited to commercial, industrial, governmental, institutional, rental, multifamily residential, and agricultural. If a single-family residential customer uses GMWSS water for the purposes of watering livestock or irrigation, that customer is considered a non-residential customer for this policy.