Georgetown Municipal Water and Sewer Service - Georgetown, Kentucky

Our focus is on water distribution and wastewater treatment to over 14,000 customers in Georgetown,Stamping Ground,Sadieville and Scott County, Kentucky. Our mission is to provide our customers with the best possible product at the lowest possible price, while maintaining one of the most up-to-date treatment systems in the state.

 

New Customers
  • Applications
  • Forms
  • Requirements
  • Info

 

Commercial Customers
  • Service Areas
  • Connection Requirements
  • Water / Sewer Availability Requests
  • Standard Water and Sewer Details
  • Water Specifications
  • Sewer Specifications (Coming Soon)

 

New Customers
  • Pay Bill
  • Frequently Asked Questions
  • General Info
 
 

GMWSS Portal

• Make a Payment
(Credit / Debit / e-check)
• Schedule Payments
• Pay by Text
• Check Account Balance
• View Usage History
• Sign Up for E-Bills
(Additional Info)

Describe the photo or the page it links to

 


Billing Software Upgrade Info:

Invoice Cloud Web Portal updates are complete!!

In order to pay your bill or login to your online portal account, you must use your new account number INCLUDING the Dash.
Your new account number is 8 digits with a dash before the last 3 digits. ( 12345-123 )

Paper bills sent in late January did not include a dash, but that will be resolved on late February bills.

Account numbers before late January 2021 are no longer valid.

Customer history is still available, but previous bill/invoice images will not be available due to the account number changes.

We apologize for the many difficulties caused by the system conversion.

We very much appreciate your patience and understanding.


Day Drop Payment Box at Admin Building

In any effort to expedite the drive thru process at our office at 1000 W. Main St., we have added a new Day Drop box to the left of the lobby door for payments or paperwork.

Please do not place Cash Payments in the Day Drop Box for your protection.

The Day Drop Box will be emptied periodically throughout each business day, and covered after hours to prevent payments.

After Hours payments should always be made in the Night Drop Box on the right side of the building (or using our Web Portal or Automated Phone Payment System).


City of Georgetown 911 Service Fee

IMPORTANT NOTICE: ACTION REQUIRED for City Residents

Click to read the Ordinance

Pursuant to City of Georgetown Ordinance 2020-13,, and effective December 1, 2020, all occupied units shall be subject to a monthly 911 Service Fee. Multi-unit buildings shall remit this fee for each occupied unit. For example: A four (4) unit apartment building with four (4) occupied units, in January, 2021, shall remit $24.00 per month. Failure to remit the fee(s) required under this Ordinance shall result in a $10/month penalty, per delinquent occupied unit. Any party responsible for payment of the 911 Service Fee who misrepresents his/her/its obligation to remit the Fee shall be guilty of a Class A Misdemeanor. IF MULTIPLE UNITS ARE REPRESENTED ON YOUR MONTHLY GMWSS BILL, PLEASE CONTACT GMWSS IMMEDIATELY TO REPORT THE NUMBER OF OCCUPIED UNITS ON YOUR PROPERTY(IES).

The revenue generated by this fee will be utilized for expenditures directly attributable to the establishment, operation or maintenance of a public safety answering point, the delivery of 911 emergency services, or the provision of 911 services. For additional information, please visit GMWSS.com/911.


Customer Payment Plans

Please be advised:

Per the Governor’s Executive Order, GMWSS has setup all customers with delinquent balances on 6 month payment plans.
Delinquent penalties will continue to be waived through the end of 2020.
Each customer’s personalized payment plan will be detailed in the bills sent in November.
If additional payment options are needed, please contact Customer Service at 502-863-7816 to discuss.

Customers who do not keep their monthly payments and any applicable payment plan payments current, will be considered delinquent and subject to service disconnection.

 Invoice Cloud customers will see their full balance when logging into their account.
Once an invoice is opened, they will see the balance due (monthly and payment plan payments).

Customers with need of financial assistance are encouraged to contact these agencies.

Blue Grass Community Action Partnership
111 Professional Court, Frankfort, KY 40601
502-695-4290 | Fax: 502-695-1075
BluegrassCommunityAction.org

LIHEAP (Low Income Home Energy Assistance Program) Outreach Offices
Georgetown
340 E. Washington St.
502-863-9403

Thank you.



Precipitation Information

Updated 4-12-2021
(Watershed is most critical)
Georgetown Water Plant
Prev. Active Day • 0.15 in
Month to Date • 1.09 in
Year to Date • 14.44 in
+/- Month TD • -2.79 in
+/- Year • 0.09 in
2020 Year End • +4.44 in
2019 Year End • +15.62 in
UK Ag. Weather Data
Royal Spring Watershed
Prev. Active Day •  0.01 in
Month to Date • 0.88 in
Year to Date • 14.09 in
+/- Month TD • -3 in
+/- Year TD • -0.27 in
2020 Year End • +1.38 in
2019 Year End • +9.88 in
USGS Royal Spring Data


City and County Maps

GIS Map


 

 

 
Welcome
Welcome
Welcome




GMWSS Logo

 

 

Sign Up   Sign In Online Account   Pay Bill
back to top