Georgetown Municipal Water and Sewer Service - Georgetown, Kentucky
Our focus is on water distribution and wastewater treatment to over 14,000 customers in Georgetown,Stamping Ground,Sadieville and Scott County, Kentucky. Our mission is to provide our customers with the best possible product at the lowest possible price, while maintaining one of the most up-to-date treatment systems in the state.
- Applications
- Forms
- Requirements
- Info
- Service Areas
- Connection Requirements
- Water / Sewer Availability Requests
- Standard Water and Sewer Details
- Water Specifications
- Sewer Specifications (Coming Soon)
- Pay Bill
- Frequently Asked Questions
- General Info
GMWSS Portal
• Make a Payment
(Credit / Debit / e-check)
• Schedule Payments
• Pay by Text
• Check Account
Balance
• View Usage History
• Sign Up for E-Bills
(Additional Info)
Billing Software Upgrade Info:
Invoice Cloud Web Portal updates are complete!!
In order to pay your bill or login to your online portal account,
you must use your new account number INCLUDING the Dash.
Your new account number is 8 digits with a dash before the last 3
digits. ( 12345-123 )
Paper bills sent in late January did not include a dash, but that will
be resolved on late February bills.
Account numbers before late January 2021 are no longer
valid.
Customer history is still available, but previous bill/invoice images will
not be available due to the account number changes.
We apologize for the many difficulties caused by the system
conversion.
We very much appreciate your patience and understanding.
Day Drop Payment Box at Admin Building
In any effort to expedite the drive thru process at our office at 1000 W. Main St., we have added a new Day Drop box to the left of the lobby door for payments or paperwork.
Please do not place Cash Payments in the Day Drop Box for your protection.
The Day Drop Box will be emptied periodically throughout each business day, and covered after hours to prevent payments.
After Hours payments should always be made in the Night Drop Box on the right side of the building (or using our Web Portal or Automated Phone Payment System).
City of Georgetown 911 Service Fee
IMPORTANT NOTICE: ACTION REQUIRED for City Residents
Pursuant to City of Georgetown
Ordinance 2020-13,, and effective December
1, 2020, all occupied units shall be subject to a monthly 911 Service Fee.
Multi-unit buildings shall remit this fee for each occupied unit. For
example: A four (4) unit apartment building with four (4) occupied units, in
January, 2021, shall remit $24.00 per month. Failure to remit the fee(s)
required under this Ordinance shall result in a $10/month penalty, per
delinquent occupied unit. Any party responsible for payment of the 911
Service Fee who misrepresents his/her/its obligation to remit the Fee shall
be guilty of a Class A Misdemeanor. IF MULTIPLE UNITS ARE REPRESENTED ON
YOUR MONTHLY GMWSS BILL, PLEASE CONTACT GMWSS IMMEDIATELY TO REPORT THE
NUMBER OF OCCUPIED UNITS ON YOUR PROPERTY(IES).
The revenue generated by this fee will be utilized for expenditures directly
attributable to the establishment, operation or maintenance of a public
safety answering point, the delivery of 911 emergency services, or the
provision of 911 services. For additional information, please visit
GMWSS.com/911.
Customer Payment Plans
Please be advised:
Per the Governor’s Executive Order, GMWSS has setup all customers with
delinquent balances on 6 month payment plans.
Delinquent penalties will continue to be waived through the end of 2020.
Each customer’s personalized payment plan will be detailed in the bills sent
in November.
If additional payment options are needed, please contact Customer Service at
502-863-7816 to discuss.
Customers who do not keep their monthly payments and any applicable payment
plan payments current, will be considered delinquent and subject to service
disconnection.
Invoice Cloud customers will see their full balance when logging into
their account.
Once an invoice is opened, they will see the balance due (monthly and
payment plan payments).
Customers with need of financial assistance are encouraged to contact these
agencies.
Blue Grass Community Action Partnership
111 Professional Court, Frankfort, KY 40601
502-695-4290 | Fax: 502-695-1075
BluegrassCommunityAction.org
LIHEAP (Low Income Home Energy Assistance Program) Outreach
Offices
Georgetown
340 E. Washington St.
502-863-9403
Thank you.
Precipitation Information
| Updated 4-12-2021 (Watershed is most critical) |
|
| Georgetown Water Plant Prev. Active Day • 0.15 in Month to Date • 1.09 in Year to Date • 14.44 in +/- Month TD • -2.79 in +/- Year • 0.09 in 2020 Year End • +4.44 in 2019 Year End • +15.62 in UK Ag. Weather Data |
Royal Spring Watershed Prev. Active Day • 0.01 in Month to Date • 0.88 in Year to Date • 14.09 in +/- Month TD • -3 in +/- Year TD • -0.27 in 2020 Year End • +1.38 in 2019 Year End • +9.88 in USGS Royal Spring Data |
City and County Maps
