Georgetown Municipal Water and Sewer Service - Georgetown, Kentucky
Our focus is on water distribution and wastewater treatment to over 14,000 customers in Georgetown,Stamping Ground,Sadieville and Scott County, Kentucky. Our mission is to provide our customers with the best possible product at the lowest possible price, while maintaining one of the most up-to-date treatment systems in the state.
Billing Software Upgrade Info:
Invoice Cloud Web Portal updates are complete!!
In order to pay your bill or login to your online portal account,
you must use your new account number INCLUDING the Dash.
Your new account number is 8 digits with a dash before the last 3 digits. ( 12345-123 )
Paper bills sent in late January did not include a dash, but that will be resolved on late February bills.
Account numbers before late January 2021 are no longer valid.
Customer history is still available, but previous bill/invoice images will not be available due to the account number changes.
We apologize for the many difficulties caused by the system conversion.
We very much appreciate your patience and understanding.
Day Drop Payment Box at Admin Building
In any effort to expedite the drive thru process at our office at 1000 W. Main St., we have added a new Day Drop box to the left of the lobby door for payments or paperwork.
Please do not place Cash Payments in the Day Drop Box for your protection.
The Day Drop Box will be emptied periodically throughout each business day, and covered after hours to prevent payments.
After Hours payments should always be made in the Night Drop Box on the right side of the building (or using our Web Portal or Automated Phone Payment System).
City of Georgetown 911 Service Fee
IMPORTANT NOTICE: ACTION REQUIRED for City Residents
Pursuant to City of Georgetown
Ordinance 2020-13,, and effective December
1, 2020, all occupied units shall be subject to a monthly 911 Service Fee.
Multi-unit buildings shall remit this fee for each occupied unit. For
example: A four (4) unit apartment building with four (4) occupied units, in
January, 2021, shall remit $24.00 per month. Failure to remit the fee(s)
required under this Ordinance shall result in a $10/month penalty, per
delinquent occupied unit. Any party responsible for payment of the 911
Service Fee who misrepresents his/her/its obligation to remit the Fee shall
be guilty of a Class A Misdemeanor. IF MULTIPLE UNITS ARE REPRESENTED ON
YOUR MONTHLY GMWSS BILL, PLEASE CONTACT GMWSS IMMEDIATELY TO REPORT THE
NUMBER OF OCCUPIED UNITS ON YOUR PROPERTY(IES).
The revenue generated by this fee will be utilized for expenditures directly attributable to the establishment, operation or maintenance of a public safety answering point, the delivery of 911 emergency services, or the provision of 911 services. For additional information, please visit GMWSS.com/911.
Customer Payment Plans
Please be advised:
Per the Governor’s Executive Order, GMWSS has setup all customers with delinquent balances on 6 month payment plans.
Delinquent penalties will continue to be waived through the end of 2020.
Each customer’s personalized payment plan will be detailed in the bills sent in November.
If additional payment options are needed, please contact Customer Service at 502-863-7816 to discuss.
Customers who do not keep their monthly payments and any applicable payment plan payments current, will be considered delinquent and subject to service disconnection.
Invoice Cloud customers will see their full balance when logging into
Once an invoice is opened, they will see the balance due (monthly and payment plan payments).
Customers with need of financial assistance are encouraged to contact these agencies.
Blue Grass Community Action Partnership
111 Professional Court, Frankfort, KY 40601
502-695-4290 | Fax: 502-695-1075
LIHEAP (Low Income Home Energy Assistance Program) Outreach Offices
340 E. Washington St.
(Watershed is most critical)
|Georgetown Water Plant
Prev. Active Day • 0.15 in
Month to Date • 1.09 in
Year to Date • 14.44 in
+/- Month TD • -2.79 in
+/- Year • 0.09 in
2020 Year End • +4.44 in
2019 Year End • +15.62 in
UK Ag. Weather Data
|Royal Spring Watershed
Prev. Active Day • 0.01 in
Month to Date • 0.88 in
Year to Date • 14.09 in
+/- Month TD • -3 in
+/- Year TD • -0.27 in
2020 Year End • +1.38 in
2019 Year End • +9.88 in
USGS Royal Spring Data
City and County Maps
- Now Hiring Water and Wastewater Operator Trainees! Click for info.
- City of Georgetown 911 Service Fee Info Below
- GMWSS' Payment Portal! Click for info.
- GMWSS is at 1000 W.Main St.! Click for Details.